At its core, the idea behind enterprise collaboration is a simple one. You’re talking about the technology put in place at an organizational level that helps improve information gathering and […]

For any business to be successful, your employees need to be able to come together to form something more powerful as a collective than they could do as individuals. They […]

Whether you need an all-in-one video conferencing solution, interactive collaboration tools, or modular meeting room solutions, room managed services are becoming increasingly popular. Understanding the Shift to Room Managed Services […]

Employees spend an average of 31 hours per month in meetings they consider to be less-than-productive. That’s a significant amount of wasted time. The number of meetings is increasing, too. […]

The customer experience can make — or break — brands. Efficiently handling calls and contacts is crucial to creating a customer experience that attracts and retains customers. However, many companies […]

There were 280 million active users of Microsoft Teams in 2023. As organizations increasingly rely on Microsoft Teams, video and voice calling capabilities have become the norm. Microsoft Teams offers […]

You cannot underestimate the importance of efficient communication and collaboration in the modern day workplace. This is especially true for organizations that rely on virtual meetings with team members and […]

When surveyed, 86% of employees said inefficient communication and collaboration are key reasons for workplace failures. If meeting rooms don’t function properly, you are hindering the process that drives companies […]

Microsoft Operator Connect is a cloud-based call management solution that integrates seamlessly with Microsoft Teams to reduce the complexity and cost of managing call services. Built on the MS Azure […]

The shift to remote, hybrid, and distributed workforces has changed the way organizations operate. Video calling, document sharing, and real-time cloud collaboration tools have become standard.  Zoom and Slack have […]

Exploring Options in Cloud-Communication Tools In the ever-evolving landscape of remote, hybrid, and distributed workforces, the need for efficient collaboration tools has become paramount. Virtual meetings have replaced many in-person […]

The Mainstream of Remote Collaboration Tools The demand for remote collaboration tools has changed the way businesses work. The emergence of remote, hybrid, and distributed workforces has mainstreamed cloud collaboration […]

Microsoft Teams Room deployment is bringing remote, hybrid, and distributed workforces together in a centralized hub for robust communication and collaboration. Chat, audio/video, and sharing tools make for a more […]

Yorktel is a Microsoft-certified partner with deep expertise in creating tailored solutions for Microsoft Teams deployments to maximize workflows and productivity. Microsoft Teams for the Modern Workplace Microsoft Teams is […]

There were more than 50,000 mergers and acquisition deals worldwide in 2022. While some will go smoothly and create highly-profitable companies, history tells us that between 70% and 90% of […]

Mergers and acquisitions (M&A) are typically disruptive even with the best planning and preparation. Bringing a new company into your IT system and infrastructure, merging processes, or adopting a new […]

In an era defined by flexibility and remote work, one of the key challenges organizations face is to ensure constant connectivity between dispersed teams.  With a staggering 98% of American […]

Establishing effective communication across all teams and departments is essential for modern organizations. However, many businesses struggle to find better ways to keep their teams connected while operating with remote […]

In today’s remote work environment, where teams are geographically dispersed, and collaboration happens across borders, meeting diverse communication needs is crucial.  Communication is the backbone of any successful organization. Ensuring […]

About half of the U.S. workforce (60 million people) say they can perform their job from home at least part of the time. Before the COVID-19 pandemic, only a small […]

Keeping employees connected and collaborating with each other has become a modern business challenge as enterprises explore the benefits of remote and hybrid work. One way to foster exceptional communication […]

What is Zoom Phone? Zoom Phone is a feature-rich cloud-based phone system for locally, nationally or globally distributed businesses. The service provides voice-over-internet protocol (VoIP) local and international communications services […]

With businesses increasingly prioritizing collaborative work, legacy systems can no longer support the demands of modern-day workplaces. The limitations of traditional hardware and software hinder collaboration and communication between teams, […]

In the modern day workplace, effective communication and collaboration solutions are essential. But, as the workforce becomes fragmented, making sure enterprise users enjoy the same experience (regardless of where they […]

Have you ever geared up for a meeting with your team members to discuss pressing issues or set up a video call with a client to close a deal, only […]

Audiovisual (AV) technology and its associated management have advanced significantly in recent years. One of the most significant developments in this area has been the rise of AV as a […]

With evolving digital technologies and business processes, effective business communication and collaboration have become top priorities for organizations globally. Especially with rising hybrid work scenarios post-pandemic, businesses require a strategic […]

Are you curious whether innovative and disruptive cloud-based voice solutions can support your enterprise collaboration needs? Communications platforms have advanced considerably over the past several years regarding scalability, security, performance […]

In a few short years, business communication has changed significantly. As remote work options have become more commonplace since the COVID-19 pandemic, a recent survey from McKinsey found that 58% […]

Conversations through email, project management applications and collaboration rooms can work effectively for remote and hybrid teams. Yet, there are many scenarios where real-time discussions are required to ensure a […]

Modern workplace changes have sped up the development of many digital collaboration platforms that make it easier for remote, hybrid & in-office workers to perform consistently regardless of location. Cloud […]

According to results from a TheLadders.com survey, a quarter of all professional jobs were hybrid or remote-based by the end of 2022, and that percentage will continue to grow in […]

If your organization is preparing an enterprise-scale Microsoft 365 implementation or upgrade, the first & most critical step is developing the plan. The struggle many organizations have with developing this, […]

As our digitally connected society has grown, our reliance on technology has become greater & greater. Our businesses have also suffered a similar fate, especially in the last 5 years […]

Enabling your employees to connect and collaborate in the “new normal” requires company-wide commitment, a forward-looking mindset, and trust from the C-Suite and beyond. It also requires strategically orchestrated modern […]

Effective communication and collaboration in the workplace are critical to high performance, employee engagement, and productivity. Achieving these advantages though requires a multi-pronged strategy. Added to that, with many more […]

Despite initial plans for an end-of-year release, Microsoft launched Windows 11, a free update to Windows 10 on October 5th. Windows 11 offers extensive new functionality for productivity and collaboration, […]

Earlier today, Yorktel announced two new services that will dramatically enhance users Microsoft Teams experience, Microsoft Teams Gateway and Univago Teams Voice! These new services, along with the rest of Yorktel’s offerings will […]

Communications and collaboration technologies are evolving so quickly, forward-thinking organizations are struggling to keep up. Internal IT teams are consumed with managing new IT initiatives. As a result, outsourcing the […]

The process of bringing UC&C into a business involves several stages, and does not end once the contract has been signed. Leading up to that, business objectives must be set, […]

I began this blog series by detailing the need for a thorough assessment of networks, stakeholder use cases, existing infrastructure, IT strategy, management goals, and other critical factors as the […]

For technology to have real business value, it must address a tangible problem. When it comes to Unified Communications and Collaboration – UC&C – goal number one is enabling more […]