Communications and collaboration technologies are evolving so quickly, forward-thinking organizations are struggling to keep up. Internal IT teams are consumed with managing new IT initiatives. As a result, outsourcing the associated responsibilities to Managed Services experts has emerged as a top trend of 2019.

Drivers for Managed Services Partnerships:

  • Cloud-computing
  • Need for enhanced security
  • Growing network complexity
  • Hyperconvergence
  • Support for seamless A/V within a chosen platform
  • Demand for quantifiable data

The need for enhanced security is also generating dramatic demand for Managed Services. Although many businesses prefer not to outsource control over private data and infrastructure, the fear and potential devastation of network vulnerabilities supersede concerns of control.

For example, cloud computing has many benefits, but also creates openings for cyber invasions targeting that organization’s private data. Managed Services Providers offer expertise in maximizing the security that will best protect the organization’s assets in a cloud arrangement that will work most efficiently and effectively.

Simplify with Hyperconvergence 

Companies’ choices to adopt today’s collaborative technologies have a significant impact on internal infrastructure. Ideally this results in Managed Serviceshyperconvergence – “an IT framework that combines storage, computing, and networking into a single system to reduce data center complexity and increase scalability.” [Gartner predicts] “as much as 20% of business-critical applications currently deployed on three-tier IT infrastructure will transition to hyperconverged infrastructure by 2020.”[1]

Achieving hyperconvergence involves tremendous complexity. Managed Service Providers with expertise in this area can save internal IT teams the time hit required by this very complex undertaking while keeping security a top priority.

Growth Potential and Value-Add

As businesses realize the potential benefits of cloud computing, hyperconvergence, real-time analytics and the critical security that needs to wrap around all these technologies, it is no wonder that Managed Services has emerged as one of the top trends of 2019 and is projected to grow exponentially in the coming years. If you are considering implementing any communication or collaboration initiatives imminently or already have one underway, consider bringing in a Managed Service Provider. They may just become your BFF.

This post was derived from Yorktel’s article in Sound & Communications Magazine’s July 2019 edition. Read the article in its entirety on (page 18) here.