Unified Communications
How Voice Services Support Remote Employee Engagement
Time to read: 4 minutes
In an era defined by flexibility and remote work, one of the key challenges organizations face is to ensure constant connectivity between dispersed teams. With...Read On →
Creating the Right Microsoft Teams Rooms Setup for Your Organization
Time to read: 3 minutes
Keeping employees connected and collaborating with each other has become a modern business challenge as enterprises explore the benefits of remote and hybrid work. One...Read On →
Unlocking the Benefits of Zoom Phone: Your Complete Guide
Time to read: 4 minutes
What is Zoom Phone? Zoom Phone is a feature-rich cloud-based phone system for locally, nationally or globally distributed businesses. The service provides voice-over-internet protocol (VoIP)...Read On →
Key Factors Leading Organizations to Embrace Cloud Communications
Time to read: 4 minutes
With businesses increasingly prioritizing collaborative work, legacy systems can no longer support the demands of modern-day workplaces. The limitations of traditional hardware and software hinder...Read On →
Is Your Enterprise Getting the Most out of Zoom?
Time to read: 4 minutes
In the modern day workplace, effective communication and collaboration solutions are essential. But, as the workforce becomes fragmented, making sure enterprise users enjoy the same...Read On →
Zoom Phone: The Seamless Integration of Voice and Video Communication for Your Business
Time to read: 4 minutes
Modern day professionals require modern day communication and collaboration. Fortunately, for organizations, Enterprise Collaboration Solutions combine the voice, video, and productivity tools your business users...Read On →
3 Reasons Why Zoom Phone Can Benefit Your Organization
Time to read: 4 minutes
There are many reasons why Zoom has been so successful in the highly competitive, ever-changing realm of mobile and unified communications and collaboration. It is...Read On →
Signs It’s Time to Switch to AV as a Service
Time to read: 5 minutes
Have you ever geared up for a meeting with your team members to discuss pressing issues or set up a video call with a client...Read On →
Here’s How Voice Solutions are Changing the Modern-Day Workplace
Time to read: 4 minutes
As the nature of work has evolved rapidly in recent years, so has the technology of communication. A wide web of different voice services connect...Read On →
5 Things to Consider When Choosing Your Cloud Voice Solution
Time to read: 4 minutes
In a few short years, business communication has changed significantly. As remote work options have become more commonplace since the COVID-19 pandemic, a recent survey...Read On →
Would Your Organization Benefit from a Cloud-Based Voice Solution?
Time to read: 5 minutes
It’s an understatement to say that enterprise telecommunications have evolved significantly in the digital age. As modern workplaces have evolved to hybrid and remote work...Read On →
What is Enterprise Collaboration and Why Your Organization Needs Systems and Solutions
Time to read: 4 minutes
Effective collaboration that creates purposeful connections among business users to work towards goals or solve problems by harnessing the power of varied skill sets, strengths,...Read On →
Why Consider Cisco Collaboration Suite for Your Workplace
Time to read: 5 minutes
It’s safe to say the concept of a workplace for many businesses is significantly different from even a few years ago. For many years pre-pandemic, Cisco...Read On →
What is Unified Communications As A Service (UCaaS)?
Time to read: 5 minutes
With hybrid working now a core aspect of many organizations, effective communication and collaboration have never been more important. However, ensuring communications remain seamless and...Read On →
Unified Communications Monitoring Explained
Time to read: 4 minutes
With the enormous shift to hybrid working that has taken place in recent times, organizations have had to ensure their communication solutions are not only...Read On →
How an Enterprise Collaboration Strategy Can Revitalize Your Workplace Environment
Time to read: 4 minutes
What is an enterprise collaboration strategy? Enterprise collaboration refers to the various ways in which an organization gathers and shares information amongst employees and partners....Read On →
The End of Technology Islands – How Gateway Solutions Are Transforming Your Many Platforms Into a Seamlessly Unified Workplace
Time to read: 3 minutes
Almost since the inception of the Internet, organizations have attempted to connect disparate “islands” of enterprise communication platforms and networks. Historically it has been a...Read On →
UC&C Roadmapping, Part IV: Success Factors for a Winning UC&C Deployment
Time to read: 3 minutes
The process of bringing UC&C into a business involves several stages, and does not end once the contract has been signed. Leading up to that,...Read On →
UC&C Roadmapping, Part III: the Value of a Proper UC&C Assessment and Vendor Selection
Time to read: 4 minutes
As this series continues, my intention is to better prepare IT decision-makers to not just match the right UC&C solution with their collaboration needs, but...Read On →
UC&C Roadmapping, Part II: How to Provide a Great UC&C Experience
Time to read: 3 minutes
I began this blog series by detailing the need for a thorough assessment of networks, stakeholder use cases, existing infrastructure, IT strategy, management goals, and...Read On →
UC&C Roadmapping, Part I: Assessment – Defining Goals to Overcome Problems With Enterprise Collaboration
Time to read: 3 minutes
For technology to have real business value, it must address a tangible problem. When it comes to Unified Communications and Collaboration – UC&C – goal...Read On →
Why do I believe that Skype for Business will have a far greater impact than Lync ever had?
Time to read: 2 minutes
I am often asked this question, and there are numerous answers and reasons as to why I believe this. To illustrate, let’s start with a...Read On →
Will Skype for Business Become the New Killer UC App?
Time to read: 3 minutes
About two months ago, Microsoft’s corporate VP for Skype, Gurdeep Pall, revealed some big changes projected for Microsoft Lync in the first half of 2015...Read On →
3 Video Conferencing Industry Trends to Watch for in 2014
Time to read: 4 minutes
With Q1 2014 in the books, it’s a good time to anticipate what may lie ahead for us in 2014. For starters, there are some...Read On →
Global UC Market Predicted to Reach $16 Billion
Time to read: 1 minute
It’s exciting to think about what’s in store for unified communications in 2014. For starters, multiple research firms are predicting big growth for this technology. Transparency...Read On →
Survey shows video’s popularity as essential business collaboration tool
Time to read: 1 minute
My most recent post in our ongoing blog series in Smart Business, addresses results from a Polycom survey. Specifically, decision-makers worldwide view video conferencing as the essential team collaboration tool....Read On →
4 Reasons Why Enterprise Video Must Evolve and Integrate
Time to read: 1 minute
In this month’s Smart Business, I wrote a piece that talks about how as enterprises build out video platforms to enable seamless communication across their...Read On →
Looking at Video Conferencing
Time to read: 2 minutes
By Bin Guan (@YorktelCorp) As I recently wrote about in the Cisco Tribune, although video conferencing has been available for over three decades, recently introduced...Read On →
Options Beyond Skype For Enterprise Video Conferencing
Time to read: 2 minutes
Author: Yorktel VP Professional Services Technical difficulties might not be a big deal when you’re just using Skype to chat with distant cousins overseas. But...Read On →
Cisco Live 2012: San Diego
Time to read: 1 minute
Imagine being able to take your video enabled mobile device (iPad, Samsung Galaxy pad, etc.) and start a video conversation from: Your home (home WiFi...Read On →