You’ve chosen your new technology solution, successfully integrated it with your existing collaboration environment, jumped over all the hurdles and are cleared for launch.
But are your users ready for the transition? Are they even aware of the upcoming impact on their workflows? What is your plan for this last critical phase of your technology transition?
Yorktel’s Experience Management program consists of three phases: User Adoption, Training, and Retention Services. Together, this triumvirate can ensure that if you built it, they will come.
Our deep expertise in enabling the connected workforce includes Consulting Services designed to build awareness among your user base and encourage them to connect. This multi-faceted approach forms a personalized and supportive strategy, driving your initiative along the path to success.
Key Benefits of User Adoption & Training Services
LEARN MORE ABOUT YORKTEL’S USER ADOPTION & TRAINING
One 2018 User Adoption & Customer Onboarding Benchmarking report found that 74% of people we surveyed spent half of their week dealing with user adoption challenges, but almost half of all respondents say they have no user adoption strategy in place. (Source)
Interested in how Yorktel’s Experience Management Services can fuel user adoption and retention?
Contact a Yorktel expert to find out.