Employees spend an average of 31 hours per month in meetings they consider to be less-than-productive. That’s a significant amount of wasted time. The number of meetings is increasing, too. […]
Employees spend an average of 31 hours per month in meetings they consider to be less-than-productive. That’s a significant amount of wasted time. The number of meetings is increasing, too. […]
Understanding Operator Connect Providers: A Primer Operator Connect providers help connect traditional telephone systems and cloud-based tools like Microsoft Teams. By partnering with third-party providers, Teams users can keep everything […]
The customer experience can make — or break — brands. Efficiently handling calls and contacts is crucial to creating a customer experience that attracts and retains customers. However, many companies […]
There were 280 million active users of Microsoft Teams in 2023. As organizations increasingly rely on Microsoft Teams, video and voice calling capabilities have become the norm. Microsoft Teams offers […]
Multichannel communications have become essential in today’s business environment. Employees and customers today work across channels such as email, phone, video, instant messaging, and social platforms. Integrating these solutions empowers […]
You cannot underestimate the importance of efficient communication and collaboration in the modern day workplace. This is especially true for organizations that rely on virtual meetings with team members and […]
When surveyed, 86% of employees said inefficient communication and collaboration are key reasons for workplace failures. If meeting rooms don’t function properly, you are hindering the process that drives companies […]
Communication and collaboration have always been important in business, but things have changed in the modern work environment. Modern companies use a variety of technologies to connect teams and customers, […]
Microsoft Operator Connect is a cloud-based call management solution that integrates seamlessly with Microsoft Teams to reduce the complexity and cost of managing call services. Built on the MS Azure […]
The shift to remote, hybrid, and distributed workforces has changed the way organizations operate. Video calling, document sharing, and real-time cloud collaboration tools have become standard. Zoom and Slack have […]
In today’s fast-paced business environment, having reliable and cost-effective voice communication is essential for connecting employees, remote workers, and clients. Among the many options available, two popular choices stand out: […]
Exploring Options in Cloud-Communication Tools In the ever-evolving landscape of remote, hybrid, and distributed workforces, the need for efficient collaboration tools has become paramount. Virtual meetings have replaced many in-person […]