To contact the VNOC:

Toll Free: +1 800-982-9675 or +44 (0) 8081 890115

Direct: +1 732-413-6000 opt 2 or +44(0) 12565 88100

Email: techservices@yorktel.com

If your organization was issued with a dedicated customer service phone number, it is recommended to use this.

 

Information To Have On Hand Prior To Calling:

  • Room ID
  • Serial number(s) of equipment under question

Conducting video meetings requires all infrastructure and devices be kept up-to-date, connected and functional. Yorktel’s live 24x7x365 Operation Centers provide an experienced and reliable presence to monitor your devices and calls on a global scale. Experienced technicians make sure your devices are always ready, freeing up your internal IT department to focus on other critical business functions.

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