It’s a fact of life that sometimes things go wrong.
Nobody likes to be blindsided by unexpected IT hiccups, especially if they result in network downtime, interfere with customer communications, or hamper your internal teams from getting their work done well and on time.
Today’s Modern Workforce expects their preferred communication and collaboration tools to be always available and at optimal functionality whenever, wherever and however they need. Without a comprehensive support strategy in place, this expectation poses a significant challenge.
Yorktel’s Real-Time Monitoring & Management experts identify issues then resolve them before they impact your network environment. We take the burden of monitoring and managing your infrastructure off your hands, so you can allocate your valuable resources to other business operations, rather than hiring and training additional IT staff.
Why you need Real-Time Monitoring & Management
Asset Management, So You Don’t Have To
Yorktel’s Asset Management takes care of all the administrative duties for your collaboration estate over the lifecycle of your devices and infrastructure. This frees up your staff to focus on more pressing daily priorities.
Asset Management Services include capacity and license administration, software version and firmware updates, and regular reviews of device and infrastructure performance. Yorktel also maintains Room and User profiles, which include configuration changes, adding, editing or removing users and/or their associated permissions, so asset inventories are always up-to-date.
Real-time visibility of your environment with proactive alert notifications greatly reduces or even eliminates device downtime by catching issues before they cause disruptions.
INTERESTED IN FINDING OUT HOW YOU CAN BENEFIT FROM OUR REAL-TIME MONITORING & MANAGEMENT EXPERTISE?
Talk to a Yorktel expert to learn more.