Integrated Voice Services
- Single Voice provider covering all locations and devices
- Flexible solution architecture – fully cloud-based or hybrid
- Consistent end-user experience to retain and attract top talent
- Integrated solution for voice, video, and data collaboration
- Single point of contact for all Voice Services, ensuring compliance and coverage across the organization.
- Solution architecture designed to fit your business needs, including on-prem, cloud-based, or a hybrid solution.
- Consistent end-user experience for increased productivity and satisfaction.
Unify your Voice solution across your technology estate.
A multi-vendor Voice solution is likely to produce an inconsistent user experience and complicate your collaboration.
Lack of an integrated Voice solution can create a disruptive gap in business workflows. The resulting effect impacts employee morale, hampers mobile collaboration, and takes time to untangle diverse vendor capabilities and costs. Our Voice Professional Services experts craft the Voice solutions that overcome these challenges.
Many organizations need multiple regional Voice providers to support their workforce. Unfortunately, differences between providers’ offerings and capabilities create inconsistencies across the end-user experience.
Yorktel provides a single hub of certified expertise to provide a consistent, streamlined Voice experience across the entire end-user spectrum.
Retain and Attract Top Talent
Organizations are shifting to invest in hybrid technologies and platforms not only for enhanced collaboration, but to attract and retain top talent.
Keeping up with end-user expectations and supporting consistency across workstreams boosts the end-user experience, job satisfaction, and retention rates.
Simplified, consolidated technology estate
Yorktel Voice Solution Architects integrate diverse vendor offerings into a simplified, consolidated design that leverages the existing infrastructure wherever possible.
We collaborate with the customer to create a seamless on-prem, hybrid, or cloud-based experience. This unique degree of integration expertise saves costs across the technology estate.
Certified expertise in industry-leading voice providers
Yorktel has extensive experience with both Cisco and Microsoft, which currently dominate the enterprise Voice platform space. Our deep expertise in modern collaboration platforms such as Microsoft Teams and Cisco Webex is complemented by our extensive partnerships with top tier device manufacturers.
As a result, we have the freedom to craft Voice solutions based on each customer’s unique needs, rather than being restricted to a specific technology vendor.
Many organizations can provide Voice solutions and services, but very few can provide integrated voice, video, and data on a global scale.
Yorktel’s broad technology portfolio, in combination with our global coverage, offers a winning combination for organizations seeking to empower the workforce with Voice in an integrated collaboration solution.
Yorktel Voice consolidates all required components – from the SBC, SIP Trunks, dial plans, Professional Services, hardware, and Managed Services – into one simple monthly bill.
This simplified billing structure, with bundled calling plans for extra savings, saves significant time and energy previously spent on juggling multiple vendor bills.