Enhanced Enterprise Collaboration on a Microsoft-Certified Platform
Univago Cloud Services are a select group of communication and video collaboration services designed to enhance productivity and streamline workflows – in addition to providing the inherent benefits of cloud-based solutions.
- Reduced IT maintenance and management
- Scalability depending on your user needs
- Automatic updates
- Continuity across lines of business
- More efficient collaboration
- Flexible work practices – location and timing
Built on a certified global video collaboration platform, Univago Cloud Services are a vital asset in Yorktel’s extensive portfolio of Managed Services and AV Integration Services, providing our customers with an additional set of tools to facilitate their Digital Transformation journey. Univago Cloud Services can be managed in conjunction with all Yorktel’s solutions and services, providing value across your entire network ecosystem.
80% of companies that move to the cloud witness improvements within their IT departments in less than six months. [Source]
Ready to explore Univago Cloud Services for your business?
Univago Gateway Service
Close Your Connectivity Gaps for Enhanced Enterprise Collaboration
Univago Gateway Service facilitates agile and seamless team communications by eliminating connectivity gaps between disparate platforms, applications, and devices. Users enjoy more efficient cross-team communications and more effective business collaboration, without the barriers that often accompany siloed technologies.
Incorporating Univago Gateway into your Enterprise Collaboration architecture means you no longer need to worry about what platform your collaborators are using or who can call whom from where. All participants land in a Teams room, for a consistently high-quality meeting experience across your user base. Whether you are using Microsoft, Skype for Business Online, Poly, or Cisco endpoints, Univago Gateway accommodates the copious permutations of calls, making your collaboration experience consistent across platforms.
Yorktel offers two options for Univago Gateway Service:
Univago Teams Gateway – Preserves the Microsoft Teams experience for those who are already using Teams, including all the capabilities and functionality included in a pure Teams environment.
InterOp Gateway (includes SfB-O) – Allows users of Skype for Business Online to connect and collaborate with Teams users, offering interoperability between these two distinct platforms. This Skype and Teams interoperability provides unique value in accommodating Skype OR hybrid environments.
Yorktel is one of only four companies globally with the technical expertise to offer Gateway Services for Microsoft Teams AND offer it on a Microsoft-certified platform.
Univago Voice Connector
Turnkey Managed Voice Solution for Unified Communications
According to Microsoft, Teams has 13 million active users daily and 19 million active users weekly, overtaking Slack as the largest online workspace. (Source)
Yorktel’s Univago Teams Voice Connector provides a turnkey solution for your telephony services, leveraging our Hosted SBC with your preferred voice carrier when using Direct Routing for Teams voice functionality. Our Hosted SBC Service offers a single or multi-tenant hosted Microsoft Certified SBC as a subscription service, alleviating the requirement to purchase, implement, maintain, and support your own SBC.
Univago Voice Connector offers an appealing and efficient cost structure, leveraging both Microsoft Calling Plans AND 3rd party calling plans. Because Yorktel’s SBC is entirely in Microsoft’s Azure cloud, customers enjoy a more optimized pathway for their real-time media traffic without the hosting fees, management contracts, or 3rd party hardware purchases and maintenance – all factors generating additional cost-savings.
Univago Virtual Meeting Room (VMR)
Online Collaboration Spaces for Intelligent Communications
Univago’s Virtual Meeting Rooms (URooms) provide all the communication and enterprise collaboration tools you would find in a physical meeting room, without any of the geographical restrictions of brick and mortar. Univago’s VMRs take advantage of any-to-any connectivity, giving users access to the “room” from any device at any location.
VMR team members can schedule meetings in advance or initiate spontaneous, face-to-face meetings using Univago VMR business tools. This ability to enable more personal interactions between team members – putting a face to a name – naturally improves team performance and productivity. Users can share documents, refine presentations, and collaborate in real-time.
VMRs are a natural result of the forward-thinking Digital Transformation initiatives embracing AI and IoT. URooms have the distinction of being one of a family of cloud-based services with all the advantages that come with Yorktel’s expertise as a global Managed Services Provider.
- 54% of the US workforce regularly participate in video conferences
- 73% of workers are more engaged in video conference calls than audio-only calls
- 82% make an effort to prepare more for video calls [Source]
Univago One Button to Push (OBTP)
Join Virtual Meetings with the Touch of a Button
The global telepresence market is expected to reach USD 2.63 Billion by 2022 at a CAGR of 19.6% during the forecast period of 2016 to 2022. [Source]
Univago One Button to Push simplifies the act of joining a video conference by providing a single “button” that enables “click to join” functionality. This allows a user to enter a meeting with one click, avoiding the need to type in an extensive, complex access code.
OBTP also provides the ease of one-touch scheduling from Outlook or Google Calendar, saving users time and aggravation of sorting through other team members’ availability.
OBTP is often leveraged in conjunction with Univago Gateway Service, providing the double advantage of simplified video conferencing joining paired with Gateway’s any-to-any connectivity. This winning combination streamlines the meeting workstream for more efficient and effective team collaborations.
Univago Hosted Cloud
Maximize the Benefits of a Private Cloud Service Provider
Univago Hosted Cloud services provide you with a privately hosted infrastructure, relieving you of the responsibilities and restrictions that come with on-prem equipment.
Running your IT system from the Univago Hosted Cloud will give you increased flexibility between servers, more efficient resource management, dedicated hardware for increased security, redundancy against downtime, and even greater ROI than on-prem solutions.
Organizations are increasingly choosing private cloud solutions in recognition of their impressive benefits over public or hybrid options, and Univago Hosted Cloud is backed by Yorktel’s extensive expertise around our comprehensive portfolio of services and solutions. Our longevity in the marketplace makes Univago Hosted Cloud appealing choice for companies seeking to upgrade to a private infrastructure as an essential step in their Digital Transformation journey.
Cloud computing is projected to have a market of $236B in 2020. (Source)
According to Yankee Group’s recent survey on Cloud Computing, private cloud computing is preferred 2:1 over fully managed public cloud solutions. 67% of respondents preferred the private cloud, whereas only 28% preferred a fully managed public cloud…(Source)
Authenticate Your Device Between Endpoints for Seamless Joining
IDC predicts that by 2020, 67% of enterprise infrastructure and software will be for cloud-based offerings.
Univago Registration allows users to register their endpoints as trusted devices and preserve the authentication stats required to join meetings via Yorktel’s Gateway Service.
Registration Service identifies the user information and authenticates it at collaboration endpoints as needed, translating that data between platforms and firewalls. This capability permits users to seamlessly join video conferencing meetings without having to purchase Registrar infrastructure, creating a savings opportunity for users while preserving online security for your organization.