Enhanced Enterprise Cloud Collaboration on a Microsoft-Certified Platform
Yorktel’s Cloud Solutions & Services provide access to a select group of communication and video collaboration tools designed to enhance productivity and streamline workflows. In addition to providing the inherent benefits of enterprise cloud solutions, the platform in particular offers:
- Reduced IT maintenance and management
- Scalability depending on your user needs
- Automatic updates
- Continuity across lines of business
- More efficient collaboration
- Flexible work practices – location and timing
Built on a certified global video collaboration platform, our Enterprise Cloud Solutions & Services are a vital asset in Yorktel’s extensive portfolio of Managed Services and AV Integration Services, providing our customers with an additional set of cloud collaboration tools to facilitate their Digital Transformation journey. Our Cloud Services can be managed in conjunction with all of Yorktel’s solutions and services, providing value across your entire network ecosystem.
80% of companies that move to the cloud witness improvements within their IT departments in less than six months. [Source]
Ready to explore Yorktel's Cloud Solutions & Services for your business?
Teams Voice Connector
Azure Hosted SBC enabling PSTN Calls in Teams
According to Microsoft, Teams now has 115 million daily active users across their desktop, mobile and web Teams clients. (Source)
Yorktel’s Teams Voice Connector provides a turnkey subscription based service for Direct Routing in Teams in our Microsoft Azure Hosted Session Border Controller (SBC). Enabling an external PSTN Voice call to be placed within Microsoft Teams giving your users a successful Voice call experience. With the ability to leverage your existing voice carrier plan, our multi-tenant approach and an OPEX based service, you are alleviated of the requirement to purchase, implement, maintain and support your own SBC.
Our Teams Voice Connector is hosted entirely in Microsoft’s Azure cloud, meaning there are zero hops from Teams to the SBC, meaning the shortest and highest quality path giving low latency and high through-put, resulting in a high audio fidelity and an improved End User experience.
Gateway Service
Close Your Connectivity Gaps for Enhanced Enterprise Collaboration
Yorktel’s Gateway Service is an enterprise cloud solution that facilitates agile and seamless team communications by eliminating connectivity gaps between disparate platforms, applications, and devices. Users enjoy more efficient cross-team communications and effective enterprise cloud collaboration, without the barriers that often accompany siloed or strictly on-premise technologies.
Incorporating our Gateway Enterprise Cloud Services into your cloud collaboration architecture means you no longer need to worry about what platform your collaborators are using or who can call whom from where. All participants land in a Teams room, for a consistently high-quality meeting experience across your user base. Whether you are using Microsoft Teams, Poly, or Cisco endpoints, Yorktel’s Cloud Gateway accommodates the copious permutations of calls, making your enterprise collaboration experience consistent across platforms.
Yorktel offers two options for our Gateway Service:
Teams Gateway – Preserves the Microsoft Teams experience for those who are already using Teams, including all the capabilities and functionality included in a pure Teams environment.
InterOp Gateway (includes SfB-O) – Allows users of Skype for Business Online to connect and collaborate with Teams users, offering gateway bridging (interoperability) between these two distinct platforms. This Skype and Teams interoperability provides unique value in accommodating Skype OR hybrid environments.
Yorktel is one of only four companies globally with the technical expertise to offer Gateway Services for Microsoft Teams AND offer it on a Microsoft-certified platform.
Virtual Meeting Room (VMR)
Online, Cloud Collaboration Spaces for Intelligent Enterprise Communications
Yorktel’s Virtual Meeting Rooms provide all the communication and enterprise cloud collaboration tools you would find in a physical meeting room, without any of the geographical restrictions of brick and mortar. Our VMRs take advantage of any-to-any connectivity, giving users access to the “room” from any device at any location where there’s an internet connection.
VMR team members can schedule meetings in advance or initiate spontaneous, face-to-face meetings using VMR cloud collaboration tools. This ability to enable more personal interactions between team members – putting a face to a name – naturally improves team performance and productivity. Users can share documents, refine presentations, and collaborate in real-time.
VMRs are a natural result of the forward-thinking Digital Transformation initiatives embracing AI and IoT. Yorktel’s VMRs have the distinction of being one of a family of cloud-based services with all the advantages that come with Yorktel’s expertise as a global Managed Services Provider.
- 54% of the US workforce regularly participate in video conferences
- 73% of workers are more engaged in video conference calls than audio-only calls
- 82% make an effort to prepare more for video calls [Source]