With hybrid working now a core aspect of many organizations’ business practices, facilitating effective collaboration among enterprise users has never been more challenging. Get it wrong and your end users will not only see their productivity impacted, but also their confidence in your implemented solutions.

Today, Unified Communication and Collaboration solutions – which provide your business users with all the tools they need, whenever they need them – are considered the gold standard for enterprises. But with so many capable offerings out there, how can you be sure which one is right for your organization?

Here’s why leveraging Zoom Phone as your Unified Communications as a Service (UCaaS) solution in the modern workplace is a strong option.

Is Zoom UCaaS Right For Your Enterprise?

Zoom remains committed to enabling business users to collaborate seamlessly, intuitively, and effectively. This is evident in the platform’s investment in enhancing business-focused features.

As Eric S. Yuan, CEO of Zoom, stated in November 2022, “Our team has built and launched more than 1,500 features and enhancements on the Zoom platform this year, advancing the way people connect with each other, their organization, and their customers—ultimately, opening the doors wide for creativity and collaboration.” Diving deeper, Dave Duvall, CIO of Technology also mentions Zoom voice among other solutions “We’ve been able to evolve with Zoom, particularly beyond meetings, with products like Zoom Phone, Zoom Rooms, and Zoom Team Chat. The whole platform has really expanded our capabilities to collaborate and stay connected within the organization.”

The bottom line is that Zoom is a fit-for-purpose, feature-rich UCaaS solution for enterprises, and delivers a number of advantages.

Advantages Of Zoom Unified Communication

A single, unified platform

Having one platform for team chat, another for voice calls, and a third for collaboration can be both complicated and costly. The beauty of Zoom’s cloud-based UCaaS offering is that it combines all the features you’d expect in a unified communication solution into a single, streamlined platform. One that is consistently mentioned is the one-click option to elevate phone calls to video meetings. This alleviates the need to juggle multiple platforms and provides ease of use. 

Familiar user interface

Chances are many of your business users will have already used Zoom before. This makes the adoption of the solution much easier which means that less time and money needs to be spent on user familiarization.

Multiple device flexibility

Zoom’s UCaaS solution can be used across multiple devices, enabling your business users to continue to collaborate regardless of where they are, or what hardware they are using. This is especially effective when utilizing the Zoom voice app to deliver ultimate communication flexibility.

Secure and reliable

Zoom isn’t a newcomer to the video conferencing scene. In fact, Omdia recently found that Zoom excels in offering enterprise-grade security. With this in mind, it’s safe to say that Zoom’s reputation for security and reliability is impeccable.

Centralized management

As with most UCaaS offerings, a Zoom unified communications solution allows your IT teams to provision and manage your business users from a centralized system. Such an intuitive and easy-to-use setup enables your administrators to spend less time on user maintenance and allows them to focus on value-add projects.

Competitive pricing

Because it’s cloud-based, Zoom’s UCaaS solution can be taken advantage of without any costly capital expenditure (CapEx) investment, which is cost-effective if you’re already using Zoom for other solutions. Moreover, its consistent and competitive pricing models mean you will not      experience bill shock. This allows you to plan and manage your cash flow more effectively.

Get The Most Out Of Zoom Phone With Enterprise Collaboration Consulting From Yorktel

Now that you’ve heard about all the advantages associated with leveraging Zoom’s UCaaS solution, you might be wondering how to get started. As a direct Zoom partner, we have a deep understanding of how to take your enterprise collaboration to the next level. 

At Yorktel, we have over 38 years of experience designing, deploying, managing, and supporting next-gen enterprise collaboration solutions, including Zoom UCaaS. We are in an excellent position to consult with you on how to get the most out of Zoom for your enterprise.

Furthermore, as part of our continuity managed support services, we can provide robust, end-to-end monitoring and management of your Zoom UCaaS solution.

Contact Us to find out more and discover more about the benefits of partnering with a managed services provider like Yorktel.