Every minute a meeting room is down, teams lose time and momentum. Missed connections, dropped calls, and broken equipment quickly add up, not just in frustration but in lost productivity.
That’s why many organizations are adopting tools like Poly Lens: to maintain visibility, catch problems early, and keep their spaces ready to go at a moment’s notice.
Poly Lens is a cloud-based device management platform designed to keep your meeting spaces connected, monitored, and optimized.
It enables IT teams to oversee a wide range of endpoints from a single dashboard. When paired with Yorktel’s Room Managed Services, it becomes a powerful foundation for room uptime.
What Is Poly Lens?
Poly Lens is a centralized platform that gives IT administrators visibility and control over devices deployed across multiple meeting spaces. It helps monitor performance, push updates, and reduce support tickets by proactively identifying problems.
What Is Poly Lens Used For?
Device Management and Optimization:
Poly Lens simplifies oversight by keeping firmware consistent and devices fully updated. IT teams can remotely manage configuration settings, perform diagnostics, and push updates across locations; no on-site support is required.
Meeting Room Performance:
From video lagging to audio cutting in and out, user experience matters. Poly Lens helps track real-time usage and surface recurring issues so they can be addressed quickly.
Operational Efficiency:
Poly Lens gives organizations insights into how rooms and devices are being used. These data points help drive smarter upgrades and inform tech-stack decisions. Paired with Yorktel’s Room Monitoring Services, these capabilities help cut troubleshooting time, enable preventive maintenance, and keep rooms running smoothly.
Key Features of Poly Lens
Here’s what makes Poly Lens such a valuable tool for internal IT teams managing large, distributed collaboration spaces:
- Centralized Dashboard: View and manage your entire fleet of Poly devices from one streamlined interface. This centralized control saves time and helps IT maintain consistency across every meeting space.
- Health and Usage Monitoring: Continuous performance checks let you spot irregularities before they affect users. Get ahead of potential problems and reduce the number of reactive support calls.
- Remote Device Configuration: Adjust settings, roll out updates, and troubleshoot devices across multiple sites without setting foot in a conference room. It keeps IT efficient and responsive, even with limited bandwidth.
- Real-Time Alerts and Analytics: Receive immediate notifications and usage insights to inform smarter decisions – everything from identifying underused rooms to catching performance dips.
Why Poly Lens Is Critical for Device Management
Without a smart device management solution, meeting room operations rely on manual maintenance and user reports. That means slower fixes, more downtime, and even potential security risks. Poly Lens closes that gap with:
- 24x7x365 visibility into device status and performance
- Remote troubleshooting to reduce IT workload
- Faster fixes and increased user satisfaction
Yorktel helps enterprise teams maximize these benefits by integrating Poly Lens directly into Managed Room Monitoring services, providing 24x7x365 end-to-end oversight of device and room health.
Take Control of Your Meeting Spaces with Poly Lens
Poly Lens gives IT teams complete visibility over every device across every meeting space. Updates are synced automatically, potential tech issues are caught before they disrupt business, and IT teams can monitor device health and usage from one centralized place.
Poly Lens is an incredibly valuable tool on its own, but combine it with Room Managed Services from Yorktel, and you’ve got a fully supported IT strategy.
Let your internal IT teams focus on tech infrastructure instead of addressing tech tickets (and keep your rooms up and running 24x7x365); get started here.