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Empowering Construction Workers with Visual Collaboration

Empowering Construction Workers with Visual Collaboration

Posted by kgyford

With our Contractors Health and Safety Assessment Scheme (CHAS) accreditation renewed for another year, we were approached by BDC (Building Design & Construction) Magazine and asked to feature in their December 2015 issue.

 
Are You Ready to Embrace the Next-Gen Workplace?

Are You Ready to Embrace the Next-Gen Workplace?

Posted by vbrown

As the concept of “work” continues to evolve, the environment and the technologies used to optimize collaboration, innovation, and productivity become increasingly more valuable. It’s no secret that the way people work is evolving. In fact, even the term “work,” which was once defined as “a place of employment,” is now being redefined as an…

 
UC&C Roadmapping, Part IV: Success Factors for a Winning UC&C Deployment

UC&C Roadmapping, Part IV: Success Factors for a Winning UC&C Deployment

Posted by vbrown

The process of bringing UC&C into a business involves several stages, and does not end once the contract has been signed. Leading up to that, business objectives must be set, communications needs must be assessed and vendors need to be evaluated. These topics were explored in earlier entries of this series, for which this blog…

 
UC&C Roadmapping, Part III: the Value of a Proper UC&C Assessment and Vendor Selection

UC&C Roadmapping, Part III: the Value of a Proper UC&C Assessment and Vendor Selection

Posted by vbrown

As this series continues, my intention is to better prepare IT decision-makers to not just match the right UC&C solution with their collaboration needs, but to also to help them find the best partner. In addition to delivering technology, this group should be viewed as more than just a vendor; their team must provide the…

 
UC&C Roadmapping, Part II: Understanding Use Cases for Delivering Great UC&C Experiences

UC&C Roadmapping, Part II: Understanding Use Cases for Delivering Great UC&C Experiences

Posted by vbrown

I began this blog series by detailing the need for a thorough assessment of networks, stakeholder use cases, existing infrastructure, IT strategy, management goals, and other critical factors as the necessary first step in launching any deployment. An enterprise’s ability to define the problem is a daunting hurdle that can make collaboration challenging.

 
UC&C Roadmapping, Part I: Assessment – Defining Goals to Overcome Problems With Enterprise Collaboration

UC&C Roadmapping, Part I: Assessment – Defining Goals to Overcome Problems With Enterprise Collaboration

Posted by vbrown

For technology to have real business value, it must address a tangible problem. When it comes to Unified Communications and Collaboration – UC&C – goal number one is enabling more effective collaboration. A key reason this milestone is increasingly hard to achieve is that communications technologies have not kept pace with how the workplace is…

 
How the Cloud Makes Enterprise Architecture Strategic

How the Cloud Makes Enterprise Architecture Strategic

Posted by vbrown

In my previous post, I talked about some takeaways from a recent Gartner conference on Enterprise Architecture. The main idea is that an Enterprise Architecture approach can make IT more strategic by basing technology investments around what’s best for the organization overall rather than serving the needs of one specific function or line of business….

 
Are You Thinking Strategically About IT?

Are You Thinking Strategically About IT?

Posted by vbrown

Having recently attended Gartner’s Enterprise Architecture Summit, I came away with strong validation about some of the IT challenges we hear about regularly from our customers. Businesses both large and small are struggling with the realities facing IT, namely doing more with less. Budgets are shrinking, partly because IT can’t always deliver an acceptable ROI…

 
Why do I believe that Skype for Business will have a far greater impact than Lync ever had?

Why do I believe that Skype for Business will have a far greater impact than Lync ever had?

Posted by danstee

I am often asked this question, and there are numerous answers and reasons as to why I believe this. To illustrate, let’s start with a simple exercise. Load up Google, and enter these two search phrases: What is Microsoft Lync? What is Skype? What explanation do you get?

 
Strategic Reasons for Implementing Video in the Contact Center

Strategic Reasons for Implementing Video in the Contact Center

Posted by vbrown

You may not recall exactly when the call center became the contact center, but you understand what it means. With the rise of IP-based communications, we’ve been able to move from the telephony-centric legacy model of customer care to the communications-centric model, where voice is just one of several modes in today’s multichannel environment.

 

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