Should you encounter any technical issues,
Yorktel’s Video Network Operations Center (VNOC)
Conducting video meetings requires all infrastructure and devices be kept up-to-date, connected and functional. Yorktel’s live 24x7x365 Operation Centers provide an experienced and reliable presence to monitor your devices and calls on a global scale. Experienced technicians make sure your devices are always ready, freeing up your internal IT department to focus on other critical business functions.
To contact the VNOC:
Toll Free: +1 800-982-9675
Direct: +1 732-413-6000 opt 2
If your organization was issued with a dedicated customer service
phone number, it is recommended to use this.
Information To Have On Hand Prior To Calling:
- Room ID
- Serial number(s) of equipment under question