Support

Customer Support: Exceptional customer service, when you need it most.

Customer Support: Exceptional customer service, when you need it most.

Should you encounter any technical issues,
Yorktel’s Video Network Operations Center (VNOC)

Conducting video meetings requires all infrastructure and devices be kept up-to-date, connected and functional. Yorktel’s live 24x7x365 Operation Centers provide an experienced and reliable presence to monitor your devices and calls on a global scale. Experienced technicians make sure your devices are always ready, freeing up your internal IT department to focus on other critical business functions.

To contact the VNOC:

Toll Free: +1 800-982-9675

Direct: +1 732-413-6000 opt 2

Email: techservices@yorktel.com

If your organization was issued with a dedicated customer service
phone number, it is recommended to use this.

Information To Have On Hand Prior To Calling:

  • Room ID
  • Serial number(s) of equipment under question

Keep your business running efficiently with Continuity Support Services