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York Learning Group Training 
Common sense will tell you its not enough to install the best visual communication solution -- you have to use. However, many companies skip the steps necessary to ensure proper deployment of their new video conferencing system. They work with experienced consultants to design the solution that best meets their needs. They invest in the best equipment their budget can buy. They run a series of quality tests to make sure it's running. Then they leave the room and assume the masses will come.
However, experience tells us that the successful deployment of a visual communication solution requires an internal training strategy to ensure your technical staff and end users are fully competent to utilize and manage your solution. And, we're not just talking about a training course that teaches you how to turn it on and place a call - although that is of utmost important. Your end-users need to know HOW to use this new business tool and WHEN to use it.
Designed with this in mind, York Telecom Corporation, through its customer education division York Learning Group (YLG), offers a breadth of videoconferencing and distance learning courses. These courses range from basic user training and conceptual Video over IP training to detailed system administration. Courses are offered at YLG training sites or can be customized and brought to your location. Each of the YLG courses includes individual and group exercises, as well as a manual, job aid and certificate of completion for each participant.
Several benefits you can expect from each course include:
- Increased confidence with videoconference equipment utilization.
- Improved productivity.
- Improved bottom line as a result of decreased travel expenditures.
- Shorter project cycle.
- Reduced response time.
- Increased employee morale.
Current Courses include:
- Visual Communications 101: Basics of Visual Communications
- Video 201: Video Over IP Training
- Video 202: System Administrator Training
- Video 203: Distance Learning Training
For more information call York Telecom at 866-836-8463 or visit our email us at info@yorktel.com.
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