Unified Communications as a Service (UCaaS)

Many of today’s businesses struggle with organizational silos that use multiple, non-integrated technologies to achieve diverse business objectives. The resulting insulated work structures often prevent departments from sharing information rather than encouraging inter-departmental collaboration.

Yorktel’s Unified Communications as a Service (UCaaS), a Technology as a Service solution, unifies the collaboration tools employees use every day. The ensuing “de-siloed” effect on the new shared technologies facilitates intelligent communications and streamlines workflows across the organization.

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BEST PRACTICES FOR UC&C PRODUCTIVITY

Enterprise UC&C can play a critical role in improving how a business communicates and influences prospects, customers, business partners, stakeholders, and even its own workforce.

Successful organizations distinguish themselves by their ability to collaborate with these groups on projects and ideas across geographies and time zones.

Work is defined as an activity, not a place.

Learn more about how you can adopt best practices for your communications and collaboration environment in our free white paper.

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Key Benefits of UCaaS

Presence Tools Promote Responsiveness

Unified Communications solutions, often referred to as “presence tools,” empower the workforce to respond more quickly and effectively than non-integrated communications solutions. UCaaS users can see a colleague’s availability and make more intelligent decisions — like sending that colleague an instant message regarding an urgent issue based on that person’s availability status. This insight reduces the “human latency” factor, streamlining communications and workflows between departments.

Streamline Your IT Operations with a Unified Communications Strategy

As a unified communications provider, we offer a Technology as a Service model to streamline your IT operations and take routine day-to-day tasks off your IT team’s plate — so they can invest time in revenue-generating activities. Because our unified communication and collaboration solutions are cloud-based, your users can connect to the services you need anytime, from anywhere. Also, the “as a Service” financial structure allows you to pay for your technology based on your user consumption, flexing up or down as you grow and scale. This agility benefits both your users and your bottom line, making the UCaaS architecture a great choice for companies on the path of Digital Transformation.

UC as a Service Eliminates Communications Barriers

Today’s tools and technologies are as diverse and varied as the people using them. This diversity can cause integration challenges and interfere with productivity. Unified Communications as a Service eliminates the barriers to communication and collaboration by spanning the silos of video, voice presence, email, BYOD, and more, facilitating connectivity throughout your organization and enabling true collaboration between individuals, groups, and teams.

FIND OUT ABOUT MORE UCAAS BUSINESS BENEFITS

Interested in how Unified Communications as a Service can provide you and your teams with the productivity tools you need in an appealing and flexible financial structure?

Contact a Yorktel UCaaS provider to learn more.

Additional Resources

Check out our Yorktel White Papers for in-depth explorations of today’s technologies.

Download our Yorktel Webinars to view at your convenience. You can also subscribe to future Webinars so you never miss out!

Peruse our Yorktel Case Studies to see how Yorktel forges successful customer solutions that make a measurable impact.