Brandofino Support Services
Yorktel offers a full suite of Support Services and Maintenance Services to our customers around the globe. This includes remote technical support leveraging our 24x7x365 global help desk as well as local dispatch for on-site technical assistance and repair. Whether supporting a single site or an enterprise wide technology solution, Yorktel provides you with knowledgeable service resources along with expedient trouble diagnosis and resolution that businesses can depend on.
Technical Assistance & Repair
The Yorktel Support Program leverages an effective blend of remote and on-site service resources. These resources provide technical assistance, problem diagnosis and repair services for video conferencing and audio-visual equipment
deployments. The services included in the Support Program are designed to provide greater up time and faster trouble reporting and resolution. With these services, our goal is to help you increase your ROI while reducing total cost of ownership over the life of your video conferencing and A/V equipment. Yorktel is authorised to provide direct customer support in 84 countries. Our service offers three levels of coverage for video conferencing; telepresence, video infrastructure equipment and audio visual equipment – all of which are above the standard manufacturer warranty.
Yorktel realizes that each customer is unique, so we offer varying levels of support based on your technology needs.