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Professional Services Consultant

Joseph M. Arena
Senior Vice President, Advanced Services
Professional Services Practice

“Having a well defined strategy definition is key to charting a course forward in any organization. It acts as the guide post for business, technology and investment stakeholders. The strategy definition is grounded in well documented business, supply chain and end-users requirements– a common failing in many organizations”

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Consulting Expertise:

  • Program , Service, Risk & Change Management
  • Operations Excellence, Financial Planning
  • Execution of IT and personnel M&A’s
  • Enterprise Communications, IT Governance

Education:

  • Seton Hall, Bachelors in Business IT

As Senior Vice President of Advanced Services for Yorktel, Joseph Arena and his team lead development, provide strategic architecture and advisory services for Yorktel’s global customers. The Advanced Services team marshals the company’s extensive professional services, integration and consulting expertise to simplify business processes, maximize operational efficiency and ROI.

Joseph brings 18 years of accomplished IT executive experience which allows him to have an intimate familiarity with next-gen enterprise computing and communications. Prior to joining Yorktel, Joseph served in various leadership and managerial roles at Merck & Co, where his team successfully led project and change management, platform engineering, level 3 support and maintenance, as well as financial planning for enterprise UC, collaboration, and content management systems.

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