Evaluate Origins and Destinations
Before reaching your Collaboration destination, the origin must be understood through an evaluation process. From business perspectives and applications to technical environments and challenges, Yorktel Professional Services sets the stage for your journey and the tools needed to forge ahead.
Performing an analysis of your existing UC&C infrastructure will create a baseline on your environment, and identify specific technical needs and problem areas. UC&C infrastructure baselines are used to develop an architectural strategy, and roadmap, for integrating collaboration solutions into Digital Workplace Programs.
Impact: With a documented audit of existing platforms, the IT strategy can be aligned with end user needs.
UC&C Network Assessment
New equipment is useless if the network that underlies it is insufficient. Yorktel’s Professional Services team will conduct a thorough analysis of your network, focusing on real time media applications such as Microsoft Skype for Business, webcasting, and potential bottlenecks within the WAN infrastructure.
Impact: Resulting recommendations for optimization ensure that your communications are flawless every time.
Collaboration Space Assessment
One size doesn’t fit all. Sometimes you need a large conference room with feature-rich video collaboration walls. Other times, an impromptu meeting of the minds for a small group requires a huddle space. Sometimes privacy is a must; or perhaps the topic at hand thrives on the energy in the office environment and walls are optional. The key to success is understanding the pattern and frequency of user needs, the technology needed to support them, and creating the right kinds of collaboration spaces to match. Our thorough site survey is the basis for understanding technology risks and improving space usage.
Impact: Using the right meeting room determines the amount and level of participation; ultimately impacting productivity.
After the evaluation process is complete, begin building your detailed roadmap.