We’ve been tracking the progress of WebRTC (real-time communication) since the API standard was first announced by Google two years ago, and in that time we’ve seen lots of predictions and promises about how this standard is going to disrupt the UC world. To make sense of these myriad views, it’s important to understand two other business trends, namely BYOD (bring your own device) and the growing remote workforce.  BYOD may conjure up images of employees bringing their devices to work, but it’s important to recognize that more and more work is happening outside the four walls of the business office.

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